NURS 652 Organization Behavior

This course is designed to provide key concepts essential to meeting the challenges of the changes the healthcare industry has experienced over the past few years, and appreciate the complexity associated with the pressures to redesign the U.S. healthcare system, pay-for-performance measures, and demands for increasing the quality and accessibility of healthcare services. Students will be exposed to the theories and practices or organizational behavior and theory, workflow designs and change theory as they relate to healthcare, which is the nation's largest industry. Since healthcare is so complex with numerous interrelated and interdependent segments, healthcare leaders and managers need to learn how to balance competing interests, provide quality care while dealing with labor shortages, and integrate the information from a number of perspectives. This understanding of behaviors of both individuals and group dynamics is critical so healthcare leaders can diagnose and understand the real causes of organizational problems and be better able to guide organization toward greater success.